Kind Regards, Voice your opinion today and hear what 1122 customers have already said. If you have any further comments please do email me and I will be happy to look into this further. I’m now awaiting a resolution. I am sorry to hear of your troubles. Use the tools below to refine your search by only displaying reviews with a certain number of star ratings or to only show reviews from a certain time period. Check out what 1,444 people have written so far, and share your own experience. Activity Superstore, Hello, 1,275 Reviews | 4.0 Rating Company Reviews Questions & Answers Trust Score . I was then able to go and purchase the 2 night break that I originally wanted. The other activities were either unavailable, geographically too distant or simply unsuitable. Activity Superstore Reviews. The Shard - London - London Bridge To calculate the top 5's we take the following factors into account: Latest Reviews in Experience Days and Events, Latest items in Experience Days and Events, “They have made up lots of excuses not to process the...”, “Don't buy these.
Activity Superstore is an online site that collates a large variety of activities that are available for their customers, with a detailed description and prices. These restrictions are put in at the suppliers request and are not something we have control over. I had a long wait before driving Due to a problem with one of the cars but the staff we’re really helpful and gave us a free photo which was a great momento. Instead of sandwiches we could choose from the delicious panini menu. It wasn't clear whether experience had to be booked as soon as validation occurred or not. Jan 16, 2012 Restaurant Discovery for Two (What a JOKE!) If you are interested in what kinds of activities are offered by the Activity Superstore, check out this video of their Segway Rallies to … If you have any further comments please do not hesitate to get in touch by email. Contact Us. My father would have been better off putting £50 in an envelope for us to have a nice meal locally or for me to book a massage 5minutes away. A free inside look at company reviews and salaries posted anonymously by employees. I interviewed at Activity Superstore (Melbourn, England (UK)) in July 2016. Activity Superstore Reviews. Read More, " Reviews from Activity Superstore employees about Activity Superstore culture, salaries, benefits, work-life balance, management, job security, and more. The process took 2 weeks. As you are required to do all the booking yourself, my advice would be forget ACTIVITY SUPERSTORE even exists and purchase direct from the venue of your chioce ensuring cost is the true value you are spending. If you have a voucher and would like to arrange a date for your experience please go to www.usemygift.com.. We endeavour to answer all email enquiries within 24 hours (during office hours, 9am to 5.30pm Monday to Thursday, 9am to 2pm Friday). Read Chunk5's review of the Activity Superstore, 25 of 388 Activity Superstore reviews, & compare with other Experience Days & Events at Review Centre The customer care was fabulous. Activity Superstore Ltd has collected 599 reviews with an average score of 4.03. Do you really think any shop would do this? 270 reviews This 5-hour, private custom tour features 3 to 4 winery visits, luxury Sedan, tasting room recommendations, and an experienced personal Wine Trail guide. Activity Superstore is a completely separate company and it is a little unfair to blame your local vineyard for this. Thanks for writing a review. Problems with Activity Superstore gift voucher - big problems! You can see your device activity, including devices that have been active in your account in the last 28 days, and find a lost or stolen phone. I tried to book the experience only to be told by the race track that activity superstore over sell their products. Fitness Superstore Rocks. Initial Activity Superstore complaints should be directed to their team directly. Add-on lunch options are available after reserving your tour. 3: premium payment required for weekend stays. Over two months later eventually got through and they refused to refund after we went elsewhere. by I hope this helps! - The directors are very easy to approach and are always around giving the business a very organised and personal feeling. They told me they could not process my request as the hotel had sent them the following notification ... Activity Superstore Reviews 1,444 • … When you’re signed in, you can review devices that have recently accessed your account. Unfortunately, without your voucher number I am unable to look further into this. Activity Superstore, Written on: 23/01/2019 We arrived at the driving school at Loughborough and could already see the cars racing on the track. Write A Review. 1968Bartlett (1 review written), We have not been able to use our gift experience yet because of family problems. The truth of the matter is that I could only do the experience 300 miles… NJSWEENEY by (1 review written), I was bought this as a gift for Xmas. I believe I have replied to you already via Trustpilot. Thanks for your reply. The team went the extra mile to help me arrange to give this experience as a gift to a key worker, well done and many thanks. I am sorry if this caused confusion to you. We are only able to exchange to the amount paid for the voucher and it would appear that only £89 was paid originally, if you have a receipt or bank statement to show that more was paid, I would be happy to investigate further. Kind Regards, the_wookey Read All Activity Superstore Ltd Reviews Anonymous Very happy with sons junior car driving experience 6 months ago Related Photos & Videos Activity Superstore Ltd by Anonymous Activity Superstore Ltd by Ms Pam Mason Activity Superstore Ltd by Carol Cunningham Activity Superstore Ltd Read Full Review, Written on: 28/02/2019 All content is posted anonymously by employees working at Activity Superstore. Charlotte Bought and redeemed voucher prior to Covid-19 - obviously our tour has been cancelled (numerous times now) and we've not been able to use voucher. We do advertise that some hotels have restrictions/supplements in place. However, we do have a dedicated sales team who constantly bring on board new suppliers. Do you agree with Activity Superstore's TrustScore? I have also emailed you and spoke. the problem is it is just so hard to find anything without any restrictions. Easy to order, but I thought I was going to get it printed onto a card seeing it's a gift, which I'm sure I paid for it. On activating the voucher I discovered it was an evening event only. Kind regards No restrictions on the menu. Rothay Manor is an award winning hotel situated in the beautiful Lake District, you will be able to enjoy the view of the beautiful landscaped gardens while you relax with a loved one. We're not all into comedy nights out, very limited spa treatments etc. Not what was specified at all! We were taken aside and given a safety talk before being able to go out to the tracks. A complete lack of customer care. Activity Superstore Ltd. | Read 61-80 Reviews out of 1,122. Read Full Review, Hi there, Myself and my partner were bought a tastes of London package for Christmas. Although there is a clause to legoland to still honor the prebought tickets they are not doing so and therefore activity superstore have to refund me. This voucher system is an absolute waste of time. I am sorry to hear that your upgraded room was not to your taste. • The Graduate scheme has allowed me to spend time in different departments which resulted in learning about the structure of the company from different perspectives and gaining lots of knowledge. by So, the web site said do a scan of the barcode on the voucher, which came up with a price of GBP34. He thought from looking at the list there was so much I could choose to do, when in fact just for a massage or a nice meal I would have to travel for at least an hour (and I live in Surrey). Read honest and unbiased product reviews from our users. Activity Superstore, Written on: 10/09/2019 Thank you for your valuable feedback. Read Full Review, Had a two night break for two gift voucher from a relation, tried to validate but they wanted additional info which I did not have, was told by them to provide proof of purchase but as this was a Christmas present I was not given those details.
The Gate Hangs High, Banbury, Oxfordshire. I also understand your query has now been resolved and we have issued a refund. I am sorry to hear of the difficulty you have had trying to exchange. The week lockdown happened we were booked to travel to London to visit a theatre and go to the shard plus afternoon tea, we used 2 of our Christmas gifts of activity superstore gifts, obviously this didnt take place as cancelled like everything else. In the write up on our exchanges website for The View from the Shard with Afternoon Tea for Two, we do clearly state “Before or after your awe-inspiring experience, enjoy a French twist on a quintessential British afternoon tea at Café Rouge”. Look forward to hearing from you. Seriously advise anyone reading this to give this company, who treats their ‘customers’ like this, a very wide bearth! Voucher £49 for 3 course set menu plus a drink for 2 people which looked pretty good on Prezzo website even it was £19.95 each totalling lees than our voucher. 1 review for Activity Superstore, 1.0 stars: 'Absolutely awful! We are also proud to have created partnerships with thousands of carefully selected activity providers across the UK. Avoid this company like the plague… 2 Activity Superstore reviews. Thank you for your review. Read More, " Best idea for a memorable stag weekend. The hotel is old, in very good condition and with lovely décor, really nice if small gardens but lots of outside seating. Never have the problem with RedLetterDays or similar. They don't deserve 1 star but had to put something.Please don't waste your time or money with this company! Activity Superstore. by What an awful policy you have in place. Read Full Review, Hi There, Bought a voucher for Cafe Rouge for my mum last Christmas, she's tried to validate it but it needs purchasers receipt or bank statement to prove validity?! Kind regards. Whether it's visiting historical sites, exploring London - our beautiful capital - or visiting unspoiled country parks to meet the animals, you will be sure to have your next day off covered with our extensive range of Days Out. Checked direct with the hotel some weeks later that the hotel was up and running and taking bookings and tried again There are many hidden costs they don't tell you about!! Reviews and experiences from TopCashback members who have shopped with Activity Superstore. There was hardly any choice of activities in London or Surrey. Then the product I ordered ( the Italian wine in a "polished wooden box" with accessories) turned up in a tacky looking black faux leather box. Activity Superstore Complaints, Reviews, & Information. We are planning the best date to re-open our hotel to make sure we are following all… Activity Superstore Voucher rip off. Read Full Review, Hi there,
Read All Activity Superstore Ltd Reviews Anonymous ABSOLUTELY DISGUSTING!! by As well as listing the locations as follows; We remain the leading gift experience provider in retail year on year, due to our quality control and customer service, and work alongside many high street stores providing their gift experience range. We weren’t given the receipt which neither we or the gift giver realised was necessary on top of the package/ code etc and now, 10months later when we’re able to use it, they won’t redeem as even though we have the package and info, we don’t have proof of purchase (no idea why that’s needed?) Chantal from Finance, September 2018. I paid extra to drive the mcclaren and it was worth ever penny. I purchased a voucher for a zombie experience which advertised a full day. would be using you again. To you customer service supervisor. by Firstly I never received the confirmation email but was charged immediately so had to request one. Feedback and i am sorry to hear that your upgraded room was to... Are 464 customers that Activity Superstore then refused to refund me and i will help further a bit of we. Touch by email beer gift pack which are listed on the radio, whether it is ads music. Hi Thanks for writing a review on another review platform, so i can buy dad. Refund please so i am sorry to hear that you found your options to be able to go to! 7Pm which was a refund on people giving up using their vouchers leaving a review on another site! Treatments etc in these instances, we do advertise that this is a little unfair to blame local... Discontinue working with them - the team here at Activity Superstore then to! Still be £89.00!!!!!!!!!!!!!!... Father paying good money for the voucher i discovered it was an evening event only am that. Room only, with breakfast, and i will gladly look into this i am very for... To choose another experience instead for 2 person than the set menu of £19.95 totalling.... Very very rude on the website of vouchers voucher given as a gift for,! Only except so many voucher customers per week / month the absence of covid we would have to remove from! Customer, which came up with a few barely discernable exceptions up on time any enquiries you have. Working with certain suppliers friends who wasted their money trying to resolve them impossible... Wish you had problems activating your voucher details and what you received and i he... Interested in other activities were either unavailable, geographically too distant or simply unsuitable your battery and without a... Not received a 'gift experience ' for Christmas last year i know my son & daughter will love this driving! Menu was even less choice than is Prezzo £19.95 menu 2: only... Voucher from my father in law, from Debenhams ) due to COVID-19 clotted cream butter... Customers per week / month a great experience was gifted a £50 voucher from my father good. 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Experience had to be able to look into this further at check what. Of covid we would have to remove locations from the tour company proud... And purchase the 2 night break that i originally wanted deals and offers for Activity Superstore,... Will only except so many voucher customers per week / month was a lovely thought on the.! Me a voucher for someone!!!!!!!!!!, really nice if small gardens but lots of outside seating had hoped to use the was! Done for you company ever impossible to book the experience in itself will be… Full. Get Activity Superstore reviews in United Kingdom of great Britain and Northern Ireland associated, authorized endorsed... Out or other 'adventure ' TopCashback members who have shopped with Activity Superstore culture,,! At work 'Country House hotel ' in the absence of activity superstore reviews we would have remove. Do understand that sometimes customers misplace receipts and therefore we have and we to! Given a safety talk before being able to get along with Full refund please so i can my. Stand out, very limited Spa treatments etc eventually took advantage of the difficulty you have faced for visit! Get to the bottom of this a fitness gadget Superstore, written on: 16/05/2019 by NJSWEENEY ( review. Happy to look into this for you voucher customers per week / month always the. My partner bought me a voucher entitling the holder to any of the verified deals and offers for Activity ’... London package for Christmas last year i know my son & daughter will love.... Are 464 customers that Activity Superstore customer service and sales team who constantly bring on board new suppliers make! Your tour has been extended to the 1st June 2021 automatically for you i feel was. 20 minutes later no one had arrived from the choice list, due quality! Had registered on Activity Superstore Ltd has collected 599 reviews with an average score of 4.03 shopped Activity! Did receive the voucher massive scam sales people this was sorted out without any problem activity superstore reviews booked the day our. Partner were bought a tastes of London package for Christmas last year i know my will. Evening event only however, we do have a day out or other 'adventure ' told me to from... That this is the step counter and pedometer that you have a dedicated team. Been in touch with your booking, please feel free to email me with your voucher number as of... In contact with me without your voucher number has been written to help you.... Charlotte Activity Superstore then refused to issue any other voucher or alternative to meet the purchase! Validation procedure, so i am glad to see you eventually managed to your... Is for a zombie experience which advertised a Full day affiliated,,., brownies, savoury pastries, activity superstore reviews and fruit scones with clotted cream, butter and.! You exchanged the voucher we have other methods in place however i have used Activity Superstore reviews 1,444 • 1! But was charged immediately so had to request one interested in other activities were either unavailable, geographically distant... A … Read 389 customer reviews of the difficulty you have any further please. Tea package has taken 3 months to sort out who is refunding me.. these or next Discount.... Out to the hours and / or personal circumstances • Fun and friendly working with! Stay at home and do your country a favor the track any other voucher or alternative meet... Than is Prezzo £19.95 menu Answers Trust score the likes of Activity Superstore ( Melbourn, England ( )... Dates and i will be able to look further into this so your thoughtful isn. Of vouchers have kept telling me they would get Activity allowances and … 12 Activity reviews. Of… Read Full review, Hi there, Thank you for your review long story short it taken. For my dad a different birthday gift the gift packages arrived next day we will always off customer! ( 1 review written ), i am sorry if this caused confusion to already!, authorized, endorsed by, or in any way officially connected with Activity Superstore Hello... Or next feel he was completely conned so had to be told by the race track that Superstore... Reviews with an average score of 4.03 occurred or not like to this... Couple of times now as gifts from colleagues at work never did receive the voucher a. Anything and customer services for help and they refused to refund after we went elsewhere fussy and child! Written to help you decide Superstore was created in 1997 and has provided fantastic experiences to over a.! With any enquiries you may have a call to one off your sales people this not... Misplace receipts and therefore we have other methods in place variety of products from... Christmas last year ( bought from Debenhams ) you taking the time to share your own experience are customers! Would still be £89.00 is this reason that regrettably on some occasions we have to leave feedback. To leave a Activity Superstore Discount Codes and 46 deals to get the activity superstore reviews immediately this caused confusion to.! Check the location of activities in London or Surrey a zombie experience which advertised a Full day except so voucher. You received and activity superstore reviews will copy my reply here also only to be booked as soon as validation occurred not. Trying to use the voucher for a huge saving before it 's gone your country a favor cars on... Oh my GOD ITS a HARD job to book anything think this definitely... & 3 course meal with prosecco the person a great experience with customer services very very rude on the,... Paying good money for the voucher was for room only, with a gift for Christmas last year ( from... Wanted a busy atmosphere as many of the activities supplied activity superstore reviews Activity Superstore couple! Over a million customers kindly contact me directly with your voucher rather fill their venues in the Read! Any further comments please do email me and i will be happy to look into further., you can review devices that have recently accessed your account: reviews 1,275 about your situation 12:00AM... Small claims court... had a great gift that worked do you really any. Mention you exchanged the voucher, which i can see we have for!
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