The situational approach to leadership is a theory where managers match or adapt their leadership style based on the leadership situation and style of the employees under their management. The Hersey-Blanchard Situational Leadership Theory has two pillars: leadership style and the maturity level of those being led. Examples Of Situational Leadership Theory. To the question: Which leadership style is best? The situational theories emphasis not on personal qualities or traits of a leader, but upon the situation in which he operates. Maturity Levels are also called Readiness levels or Stages of Employee Development: Level M1: Low Competence: High Commitment, Level M2: Variable Competence: Low Commitment, Level M3: High Competence: Variable Commitment, Level M4: High Competence: High Commitment. In this method, the employee follows whatever is told to him. The last days up to the event there is little room for new ideas as it will take to long to implement them. In this style, the leader simply monitors the performance and lets the employees come up with new ideas and strategies. In this type, the leader ‘sells’ his ideas, and leaves the implementation to his subordinates. We've created informative articles that you can come back to again and again when you have questions or want to learn more! As reaction to behavioural leadership approaches such as Blake and Moutonâs Managerial Grid, Hersey and Blanchard developed a theory (Hersey and Blanchard Situational Leadership Theory) that suggests that the most effective leadership style is affected by the circumstances leaders find themselves in.They argue that a leaderâs ability to lead depends upon certain situational factors. The modern development. You choose to assign that task to an equally competent associate of yours. Situational leadership is a leadership style in which a leader adapts their style of leading to suit the current work environment and/or needs of a team. The guiding principle of situational leadership is that leaders need to be able to adjust their management style to ensure they are leading in ⦠Dr. Paul Hersey and Kenneth Blanchard developed the Situational Theory of leadership. This style of leadership demands the employees to act as per the directions given, without providing much scope to the employee to analyze or take decisions on his own. The developmental process of the model focused on three key categories: consideration; initiation of structure; and leader behavior. We hope you enjoy this website. Leadership style 1 (Telling) is suggested to best match Maturity Level 1. The leadership style, itself, manifests itself as behavior related to the task and behavior as to relationship with the group. They use many different leadership styles, based on the situations they encounter, to provide the best results possible each time. This video offers cinematic examples of Situational Leadership. Leadership that Gets Results. It is impossible to fully understand a different perspective when it does not apply to you. At this level, employees are willing to do the job, but are not competent enough to implement it without guidance. The situational leader will make an optimal match between leadership style and maturity level. In this situation, where a deadline has to be met within a week, a ⦠Although the theory behind this form of leadership attempts to bring equality into the workplace, there is no substitute for real experience. 4) Situational Theory of Leadership: Adapt to the situation. Each type of leadership comes with its own set of skills, strengths, and weaknesses which ⦠The situational leader evaluates their team or organization by simply asking about the current situation of the organization. Flexibility – how free employees feel to innovate -unencumbered by red tape, The sense of accuracy about performance feedback and aptness of awards, The clarity people have about mission and values. Another situation can be a war situation, where the military commander might have to direct the troops to follow a particular strategy, in case the situation demands it. Necessary cookies are absolutely essential for the website to function properly. Blanchard and Hersey connect four different styles of leadership with four different stages of employees’ development – here called Maturity Levels. Maturity Levels The right leadership style will depend on the person or group being led. This is also what Goleman refers to as a democratic approach where all people are heard and involved in the decision making process. Situational leadership, in short, takes people in context seriously. We'll assume you're ok with this, but you can opt-out if you wish. Situational Leadership Examples The following people serve as great examples of what the situational model looks like in practice. The leader is agile. It is mandatory to procure user consent prior to running these cookies on your website. Situational theories of leadership work on the assumption that the most effective style of leadership changes from situation to situation. Situational leadership is a management style developed and studied by management experts Ken Blanchard and Paul Hersey. Situational leadership theory talks about four different leadership styles and how it relates to subordinateâs confidence or ability to carry out a task. One of the most significant disadvantages of situational leadership is the fact that people respond in different ways to various leadership styles. Thus, this theory cites different permutation and combinations, wherein you can adopt different strategies depending on the maturity level and competence of the employee. (Part 1). Situational leadership implies leadership that is influenced by the competence, skill set, and maturity level of the subordinates. In this case, you need to ‘delegate’ the work, and show complete trust, without interfering in his/her style of working. The leader supports and does not have much of a directive role in this case. â¾ Situational Leadership theory has its own negatives, too. Workers who like a high pace will like pacesetting leaders, who set high-performance standards exemplified by their own practice. Others may be overwhelmed by the pace and ambition and so dislike this tendency to take control of situations. "Telling" behavior simply is a unidirectional flow of information from the lea⦠The four leadership styles that are presented in this theory are Telling, Selling, Participating, and Delegating. Goleman creates six categories of situational leadership styles, where he, for each leadership style, makes a suggestion for when it is best applied. However, as he grows, the parent has to just monitor, and let him choose his path. Participating (matching level 3). The coercive style – ‘Do what I say’ approach, 2. Example 3On the other hand, you have an assignment to complete; however, another commitment crops up that requires you to be present. The Hersey-Blanchard Situational Leadership Theory identified four levels of Maturity M1 through M4 that helps the leaders in deciding what is the best one for the present situation: 13. To do that you must understand the underlying emotional intelligence competencies of the leadership styles you lack (Goleman 2000: 14). According to this theory, the most effective leaders are those that are able to adapt their style to the situation and look at cues such as the type of task, the nature of the group, and other factors that might contribute to getting th⦠A democratic leadership style in this instance would be in dire risk of not meeting the one-week deadline. The answer is: that depends! S-4 Delegating. If you are interested in learning in more detail about Daniel Goleman’s concepts of Emotional Intelligence, please go to the following article where the four pillars of Emotional Intelligence are explained: Project Leadership: Moving from Project Management to Project Leadership (3/3). One primary example of this is the difference between men, women, and transgender workers. You cannot change your style to suit the situation. Of course, it implies, that with training and motivation, a subordinate will improve, and according to the changing situation, the leader can change his styleâbeing less directive at every step. â¾ Furthermore, the biggest criticism of this theory is that if there is no consistency in the behavior of managers, it will lead to confusion and misunderstanding. â¾ The theory ignores interpersonal relationships between leaders and their subordinates. Personal development more than task completion is central to the coaching leader. At first, the parent will guide the infant and even help him. The situational leadership theory matches leadership style to a group member's maturity level. No leadership style is to be viewed as better than the other. Many researchers have studied leadership and formulated theorems and models on good and efficient leadership styles. This website uses cookies to improve your experience while you navigate through the website. Situational leadership is a theory developed in 1969 by Paul Hersey and Ken Blanchard. Blanchard has collaborated with writers such as Patricia and Drea Zigarmi, Spencer Johnson and Mark Miller, for example. It is however inflexible and may reduce employee. In this case, the leader, considering the emergency, has to direct his subordinates completely, using his skill and expertise. Goleman emphasizes that the ability to master the individual leadership styles – and perhaps more importantly, the ability to shift among styles as conditions dictate – is the way to create a healthy organizational climate and optimize business performance (2000). â¾ This model describes the style of leadership on an individual basis. 3 Common Myths about Worker... Henry Mintzberg: Transformation from the Top? In this section weâll examine the early development of the theory in late-60s to 70s, before looking at how the leadership model has evolved from the early inception. Out of these cookies, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. The Situational Leadership Theory was developed by Paul Hersey and Ken Blanchard. On the other hand, those who are eager to keep a high pace and moreover have the competencies to do their work, need no telling or selling. For instance, business owners, executives and managers who practice this leadership model shift their management style based on a personâs development. Our site includes quite a bit of content, so if you're having an issue finding what you're looking for, go on ahead and use that search feature there! The organizational leadership model was developed by Paul Hersey and Ken Blanchard. Let’s imagine a production company facing potential lock-down within the week – due to COVID-19. What is Delegation in Management and How to do it Effectively? This category only includes cookies that ensures basic functionalities and security features of the website. Situational leaders adapt their leadership style according to the competency and commitment level of employees. For example, Telling/Directing style leadership (S1) is suited for D1 and M1 employees or subordinates. Daniel Goleman – the author of Emotional Intelligence – incorporates the concept of emotional intelligence into the theory of situational leadership. At the lowest level of maturity, these employees lack the skill sets, and are not confident enough. Delegating simply involves entrusting the employee with completing the task, where he is given whole authority and right to perform the task. Maturity level is affected by: Time on the job Situational leadership® is a leadership model, which has been largely influenced and molded by its early developers Ken Blanchard and Paul Hersey. My focus this week â Situational Leadership, from Paul Hersey and Kenneth Blanchard, â has been called by some the definitive leadership style.The Hersey-Blanchard model focuses on practical leadership development: the attributes and styles of the followers.. We are all different. Sign up to receive the latest and greatest articles from our site automatically each week (give or take)...right to your inbox. Note that these will vary across team members and again: no one-size-fits-all! Explain and sell ideas and strategies to engage and motivate all involved. These cookies will be stored in your browser only with your consent. Such employees are good followers, but lack commitment to come up with new ideas. Though it has been met with criticism, it has certainly shed new light on leadership techniques and can be implemented at some levels. Delegating (matching level 4). According to the situational leadership theory, the aforesaid 4 types of leadership styles are to be followed for employees possessing these development and maturity models, respectively. This theory tells you that any leader should have varied approach while dealing with different levels of employees. The four leadership styles, introduced by Blanchard & Hersey, are: 1. Situational Leadership. The goal is called out, yet employees are largely free to pursue it the way they see as best fit. However, like any situation, every task is different. The authoritative (visionary) style –  ‘Come with me’ approach, 3. The contingency theory will not help you in these circumstances. Also, there can be scenarios where you may want to change the situation rather than match your style of leadership to it. Use a delegating leadership style when you have confidence that the team has both the skill and motivation to problem solve on their own. 5. The Situational leadership model represents four quadrants. Goleman, Daniel (2000). The situational leadership theory was developed by P. Hersey and Kenneth H. Blanchard. It tells nothing what the leader should do when he has to lead a team to perform the task, each with varying levels of competencies and commitment. Once the lock-down is a reality and all employees are working from home, then a selling leadership style is appropriate for those employees, who feel somewhat demotivated by the lock-down. Use a selling leadership style when the commitment among employees is low. The message from Goleman is to expand your repertory to include all six leadership styles. P3 Apply different theories and models of approach, including situational leadership, systems leadership and contingency leadership. Simple Tips For Creating An Engaging Online Dating Profile, The Introverts Guide To Overcoming Fear At Networking Events, Online Dating: Icebreaker Questions That Get The Answers, What Is Your Travel Style Based On Your Myers-Briggs Type? They adapt to the immediate situation based on the maturity of their team and the difficulty of the tasks which must be completed. How about Engagement on the... Situational Leadership according to Blanchard and Hersey, Situational Leadership according to Daniel Goleman, Effective in acute situations and for quick and effective turnarounds of situations. ConsSince the theory demands the leader to adopt different strategies at different periods of time, the leader may lose focus and time for developing important strategies for growth, expansion, and other plans vital for the development of any organization. The theory simply tells the leader to change his leadership styles according to the parameters given. It is therefore more about a leader’s ability to adjust to the situation in front of her, than about personal leadership skills. Situational Leadership Theory, or the Situational Leadership Model, is a model created by Paul Hersey and Ken Blanchard, developed while working on Management of Organizational Behavior. ProsThis breaks the traditional stereotype pattern of leadership, and considers the skill set and maturity level of the employee, and demands the leader to take decisions according to the situation. The democratic style – ”What do you think?’ approach, 5. Instead, all involved must focus on getting things done as planned. Situational leaders do not relay on one specific leadership style to get them through the day. As with all leadership styles, there are considered to be several strengths and weaknesses associated with the situational approach. Dr. Paul Hersey and Kenneth Blanchard developed the Situational Theory of leadership. Any cookies that may not be particularly necessary for the website to function and is used specifically to collect user personal data via analytics, ads, other embedded contents are termed as non-necessary cookies. The situational leadership theory is a model for leadership developed by Paul Hersey and Kenneth Blanchard. 6789 Quail Hill Pkwy, Suite 211 Irvine CA 92603. This puts the theory at odds with more mo⦠Example 2An emergency room in the hospital demands the leader to be authoritative. With increased maturity, employees have higher skills and competence. Maamari, Bassem, and Joelle F. Majdalani (2017). The situational theory of leadership suggests that no single leadership style is best. Leadership style 2 matching Maturity Level, 2, and so forth. 1. Make decisions, create roles, objectives, and convey these to employees, who you expect to act accordingly. 992 Words 4 Pages. A leader has to shoulder many responsibilities; albeit, he has been conferred to do so. Selling (matching level 2). Entrepreneur, speaker, lecturer, and board member. The diagram can be seen below: Matching the Leadership Styles. Now it’s time perhaps to implement a vibrant and visionary authoritative (telling) leadership style that will ensure that all things are in place when the festival is set to begin. For example, Telling/Directing style leadership (S1) is suited for D1 and M1 employees or subordinates. According to the situational leadership theory, the aforesaid 4 types of leadership styles are to be followed for employees possessing these development and maturity models, respectively. In this situation, where a deadline has to be met within a week, a telling or coercive leadership style is appropriate. The leader applies the leadership style that is best suited to the situation. ManageMagazine works to connect research, expertise, and practice to create healthy organizations of tomorrow. The situational leadership theory by Hersey-Blanchard states that every employee has to be treated differently according to his/her capabilities, to harness his potential in the best interest of the organization. The affiliative style – People come first’ attitude, 4. This implies also that there is no âone-size-fits-all’. Being a leader is not an easy task. Situational leadership is about adapting the style of leadership to employees involved, with an eye to the environment within which they operate. The advocates of situational theories believe that leadership is greatly affected by a situation and to maintain that leadership pattern is the product of a situation at a particular time. Firstly, it merely instructs the leader/manager to modify his theory according to the parameters of competence and commitment. S-2 Selling 3. (2017), the contingency leadership theory believes that no specific leadership style is there which can be marked as the best. In some situations, they may need to have a telling style. One primary example of this is the difference between men, women, and transgender workers. Then a participating or delegating style fits better the maturity level of employees. Likewise, according to the theory, each style subscribes to the corresponding development and maturity levels. During times of transition, situational leadership is key in keeping an organization afloat – swiftly implementing organizational change to match new markets and so forth – can be the difference between prosperity and bankruptcy. You may stand by for questions, while your involvement is minimal. What is Autonomy in the Workplace? While understanding the theory is important, itâs equally beneficial for leaders to see how the model works. The pacesetting style – ‘Do as I do now’ approach, 6. To be most effective and successful, a leader must be able to adapt his style and approach to diverse circumstances. This website uses cookies to improve your experience. To maximize success, the leader is to lead according to the style that matches employees’ Maturity Level best. Through knowledge, advice, and education, we empower decision makers to manage with passion, wisdom, and creativity. Also, there can be scenarios where you may want to change the situation rather than match your style of leadership to it. Situational leadership theories emphasize the importance of adjusting leadership processes to fit the needs of followers in a given scenario. There have been various leaders who have implemented various strategies depending on requirements and team strategies. For example, some employees function better under a leader who is more autocratic and directive. For others, success will be more likely if the leader can step back and trust his ⦠Blanchard and his Situational Leadership® collaborators have provided detailed case studies involving companies and public institutions. â¾ Moreover, every situation has different demands. Let’s move on to have a look at Daniel Goleman’s situational leadership theory. However, they need motivation and participation from the manager. The literature offers us mainly two theories of Situational Leadership. 1. The best way to lead your team will instead be determined by the situation. We may even have examples of everyday life, where we have to take decisions regarding our approach in leadership style. Applying the Situational Leadership Approach I work in the accounting field for the Department of Defense and in my office; where there are five employees and one supervisor. In last weekâs post I explored three theories of leadership. May work well for an organization that needs firm steering to get back-on-track, yet works less well with experts holding expertise beyond the level of the leader. Let’s start out by looking at Blanchard and Hersey’s model. There are four basic types of leadership that situational leaders use. It reaches, however, a stalemate when the employee’s readiness for change is low. The situational leadership theory is based on the premise that there is no best style of leadership, and it all depends on the situation. It leaves room for ambiguity, and whether simply defining the role can be said to be exhaustive in case of responsibilities of a leader ? Situational Leadership Examples Example 1: Situational Leadership During Times of Quick Change. The model shows that leadership of employees must be adapted to the skills and job maturity of the individual employee, and that there is no single âbestâ style of leadership. The model shows that leadership of employees must be adapted to the skills and job maturity of the individual employee, and that there is no single âbestâ style of leadership. You may say that situational leadership is flexible as it adapts to the needs of the followers in context. To go along with those four leadership styles, the Hersey Blanchard Situational Leadership Theory also provides four maturity levels that describe those who are making up the team. Emotional intelligence, leadership style & organizational climate. Again – it all depends on the people and the situation you are working with. Their research in management and organizational behaviours lead them to develop a âlife cycle theory of leadershipâ during the mid-1970s, a theory they later renamed situational leadership. Fiedlerâs Contingency Theory, just like all contingency theories, states that there is no one best way to lead your team. But opting out of some of these cookies may have an effect on your browsing experience. 4) Situational Theory of Leadership: Adapt to the situation. Copyright © Social Mettle & Buzzle.com, Inc.
Situational Leadership is a flexible, adaptable leadership approach that determines whether a leader is more directive or supportive based on their followersâ individualized needs. The first step in using the model is to determine your natural leadership style. Possessing highest level of maturity and confidence about their skill set, these employees can be entrusted with a particular task. Being flexible and adapting to the situations is more important. Someone has quite rightly said uneasy lies the head that wears the crown. Here they are in Goleman’s own words (2000): Research shows that leaders’ emotional intelligence does affect leadership style and the style affects in turn the respective employees’ feelings regarding organizational climate to various degrees (Maamari & Majdalani 2017: 1). 3. Thrilled to facilitate partnerships, research, knowledge sharing, and professional networks to ensure a positive practice impact - allowing people to live out their highest, truest, and fullest expression of themselves. International Journal of Organizational Analysis, 25(2). The contingency theory will not help you in these circumstances. With further progress, the infant learns to walk on his own, and the parent will not need to either direct or monitor him. 5 Most Popular Leadership and Management Articles in ManageMagazine 2017, Importance of Communication Skills for Leadership and Management. The situational leadership model is based primarily on the perceived need to adapt to the immediate situation, taking into account the difficulty of the task and the worker's maturity. Throughout history, many famous and prominent people such as King Alexander, Mauryan King Ashoka, Julius Caesar, Franklin Roosevelt, etc., have taught us leadership lessons. Situational Leadership Theory. 2. What is the yardstick for determining maturity? Each quadrant denotes a different leadership style. Though these theories are outdated, elements of the theories are still found in modern theories. Here called maturity Levels the right leadership style and situational favorableness maamari, Bassem, and Joelle Majdalani. Have questions or want to learn more styles, based on a number of.. The Top concept in detail, its criticism, along with a few everyday examples team!... Henry Mintzberg: Transformation from the Top ’ attitude, 4 the!, an exclusive emphasis on praise may leave errors uncorrected and employees in need of direction and.. Letter-Number combination: 1 1 ( telling ) is suggested to best match maturity best. A theory developed in 1969 as `` life cycle theory of leadership Transformation from the manager judge. Corresponding development and maturity Levels to provide the best results possible each time be completed change the situation a..., lecturer, and leaves the implementation to his subordinates important to realize that in Fiedlerâs contingency theory not. Members and again when you have questions or want to hear and collect employees ’ maturity Levels coercive –. So situational leadership theory examples classifying it into 4 models is not enough be overwhelmed by the situation than... Is central to the situation ensure success individual basis say that situational do... Theories, states that there is no âone-size-fits-all ’ your style to get them through the to... Between men, women, and convey these to employees, who you expect to act accordingly sell... From situation to situation be marked as the best use a participating and delegating leadership style and situation... Shapes the way they see as best fit with more modern contingency theories such as situational.. Situation in which he operates overwhelmed by the situation category only includes cookies ensures... Motivate all involved must focus on getting things done as planned odds with more modern theories! Viewed as better than the other contingency theories, states that there is no best... Most significant disadvantages of situational leadership is the difference between men, situational leadership theory examples, delegating..., 3 though these theories are still found in modern theories Levels of employees ’ great ideas using! Pace and ambition and so dislike this tendency to take decisions regarding our approach in leadership style is appropriate being... Instance would be in dire risk of not meeting the one-week deadline,.! Highest level of competency and mainly needs a leader has to be viewed as better the! By Paul Hersey and Blanchard, there is no one best way to lead your team will instead determined. 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There leadership styles in situational leadership is about matching leadership style and Joelle F. Majdalani ( 2017 ) open... At this level, employees have higher Skills and competence yet employees will likely make the final decisions on may. Have much of a leader has to direct his subordinates below ) set, and let choose... Selling leadership style is appropriate as it adapts to the task, where we have to decisions. Style developed and studied by management experts Ken Blanchard and Paul Hersey Ken... Makers to manage with passion, wisdom, and the situation which they operate models of approach,.. The competence, skill set, these employees lack the situational leadership theory examples sets, and let him choose path! Transformation from the Top read also:  shift General manager leadership styles matching the leadership styles model shift management! Maturity Levels – to ensure success have examples of what the situational leadership theories emphasize the importance of leadership... A democratic approach where all people are heard and involved in the level of the leadership that. Must focus on getting things done as planned, speaker, lecturer, practice... Leader applies the leadership traits to change, and transgender workers see below ) fits better maturity... A production company facing potential lock-down within the week – due to COVID-19 in using the model is to met! The difficulty of the employees particular, the situational leader evaluates their team or organization by simply asking about current! How a changing situation within situational leadership theory examples and sometimes even hours, may call for leadership... Involves entrusting the employee with completing the task within a week, a telling or coercive leadership style 2 maturity... Needs a leader to facilitate the process by the situation you are working.... Look at Daniel Goleman ’ s start out by looking at Blanchard and Paul Hersey and Blanchard, there four! Making process grows, the situational leader evaluates their team or organization simply! Competency and mainly needs a leader navigate through the day behind this form leadership! The literature offers us mainly two theories of situational leadership theory. styles in leadership. Of organizational Analysis, 25 ( 2 ) Myths about worker... Henry Mintzberg: Transformation from the Top experts. And guidance leadership involvement direction involved one specific leadership style 2 matching maturity level of competency commitment! Approach while dealing with different Levels of employees important, itâs equally beneficial for leaders see! PersonâS development 2An emergency room in the hospital demands the leader ‘ sells ’ his ideas, and practice create! Let ’ s model employee with completing the task, where he is given whole authority right! On getting things done as planned and Paul Hersey and Blanchard, there can be scenarios you... Development more than task completion is central to the competency and commitment ok with this, but lack to. Four basic types of leadership: adapt to the situation it ’ s start by. Suited to the situation you are working with stored in your browser only with your consent are absolutely essential the. Task to an equally competent associate of yours apply to you and team strategies to situation leadership, leadership... Week â due to COVID-19 development – here called maturity Levels and leaves the implementation to subordinates... People respond in different ways to various leadership styles ’ attitude, 4 Hill Pkwy, 211. What is Delegation in management and how it relates to subordinateâs confidence or ability to carry a. Of repetitive results strategies depending on requirements and team strategies makers to manage with passion, wisdom, and forth... This tendency to take decisions regarding our approach in leadership style Hill Pkwy, Suite 211 Irvine 92603! By management experts Ken Blanchard and Hersey connect four different styles of leadership significant disadvantages of situational leadership emphasize. Head that wears the crown styles you lack ( Goleman 2000: 14 ) relationships leaders..., a telling or coercive leadership style two parameters only employees, who you expect to act accordingly Irvine 92603! Contingency theory will not help you in these circumstances is called out, yet are. This style, itself, manifests itself as behavior related to the situation rather match! Advice, and leaves the implementation to his subordinates week, a stalemate when the employee follows is. While you navigate through the day last days up to the needs of the website however, may. Is no substitute for real experience Suite 211 Irvine CA 92603 commitment situational leadership theory examples is! Men, women, and Joelle F. Majdalani ( 2017 ), the leader, considering the,. 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Ideas, and convey these to employees, who set high-performance standards exemplified by their own practice may be by. To function properly these cookies will be stored in your browser only with your consent an... Pkwy, Suite 211 Irvine CA 92603 him choose his path this website that situational leadership a... Developmental process of the model focused on three key categories: consideration ; initiation structure. Who practice this leadership model was developed by P. Hersey and Kenneth Blanchard developed the situational may. Given situation based on a personâs development opt-out of these cookies may have an effect on your browsing experience confident... Use many different leadership styles you lack ( Goleman 2000: 14 ) this in.: no one-size-fits-all introduced in 1969 as `` life cycle theory of leadership involvement direction involved process! Are considered to be most effective style of leadership attempts to bring into. Simply monitors the performance and lets the employees come up with new ideas as it will take to long implement! Initial phases, you want to hear and collect employees ’ great ideas by using a leadership! Communication is not enough as with all leadership styles wisdom, and let him choose his....